Latest Thinking

restaurant Tag

My Top 10 Restaurant & Hotel Trends Fo...

No Comments1810 Views

The only trends that matter are the ones which your guests will respond to through sales and traffic. If they're the same as those across

Celebration

New Research On Old Knowledge: Rituals Make...

No Comments1769 Views

Rituals need an emotional connection to make them last and valued. Without it, you're simply talking about habits within transactions. This makes you a contrived

Fast Food Jobs Can Offer Tremendous Opportu...

No Comments1935 Views

We are often told that individuals are “stuck” in fast food jobs, as if there is no hope for advancement or development. But these aren’t

7 Indicators of Brand-Building Inadequacy

No Comments1936 Views

Is your brand-building effort effective? Is the budget spend effective? Any combination of these is a recipe for strategic problems and lost opportunities.

moneyball-brad-pitt

Game Change: Moneyball And The Reality Of S...

No Comments1061 Views

It was about old thinking vs. new thinking, about industry politics vs. the heresy of innovation, about dinosaurs desperate to hang on to a

blind-s

Focus Blindness: The Discounting of Value

1 Comment1253 Views

Why is it that so many businesses under value their offerings and over value their competitors’ offerings? What’s that? You don’t do that?

question

If A Fight Broke Out In Your Business, Are ...

2 Comments1963 Views

Whether a restaurant, bar or hotel owner is liable for fights depends. “Depends on what?” you ask. Let me tell you by asking and then

Is Restaurant Marketing Broken?

Comments off798 Views

Is restaurant marketing broken? - Yes What exactly is it that's broken? 1. The understanding of what works and what doesn't work for restaurants.

leadership

17 Restaurant & Hotel Leadership Best ...

No Comments1437 Views

You will have to focus on growth in order to pay more, do more and offer more that guests and "A" level talent will demand