Click on any title to listen. All files are MP3′s and can be downloaded for free.

  1. Chains Vs Independents
  2. Creating A More Social Business Part 1
  3. Creating A More Social Business Part 2
  4. Is Your Marketing Thinking Broken?
  5. Marketing Your Guest Experience
  6. Mom and Pop Are Retired
  7. Peter Drucker on Restaurants & Hotels
  8. Restaurant Marketing 101
  9. Restaurant Marketing: The Most Important Component
  10. Smarter Social Strategies: Guest Fundamentals
  11. Using Face To Face To Drive Business
  12. The Importance of Listening To Guests
  13. Interview with Jeffrey: Restaurant Marketing & Social Media
  14. Dave Scott Interview of Jeffrey: Restaurant & Hotel Marketing
  15. Jeffrey’s Interview of Guy Kawasaki About His Book, ‘Enchantment’
How We Can Help You Build A Better Business

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Business Coaching

Business Coaching is a mix of strategic planning, skill development and leadership training that helps individuals and organizations develop more rapidly and produce more sustained results.

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Business Consulting

We build the critical pieces of your business success for you. This saves you time and resources and can give your business the super-charged boost it needs in order to get to the next level.

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Training Workshops & Seminars

We can train your people on any issue – anywhere. This will help you raise the performance levels of your team and enhance their ability to lead and manage the business to higher levels of success.

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Speaking & Facilitation

We love to speak to groups & organizations about the business and we can help you work through issues by facilitating meeting(s) among employees,managers or executives.

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Latest Thinking From…How We See It

Testimonials From Wildly Happy Clients!

  • Master of the Fundamentals
    "Jeffrey is about as straightforward as they get. No nonsense, no BS, no hard sell. He just comes in and get's it done."  ~ J.R. New Mexico, Independent Multi-Unit
  • Inspirational
    “Jeffrey’s presentations seemed so in-your-face, but he truly said things we all needed to hear. His brave attitude that any person with the right determination, dedication and will to change what doesn’t work, spoke to each and every one of my managers. His presentations opened our eyes and ears and allowed us all to believe that our company not only has the potential to be successful, but already has the staff to lead the way.” ~ Brenda Knorr, Director of Operations, JumBurrito
  • Lots of Information
    "With Jeffrey, it sometimes feels like trying to drink from a fire hydrant! But I honestly wouldn’t have it any other way."  ~M.N. North Carolina, Independent, Fine-Dining