Build Better People

We don’t believe you build better bartenders or better servers, we believe you hire better people then train and coach them to be better leaders and followers. Using our programs, we can help you build better people, who will become better managers, position players or multi-unit executives through better training and coaching that can achieve Better Results:

  • Define and increase employee engagement
  • Attract better employees
  • Create a culture of high performance and engagement
  • Decrease turnover and increase retention
  • Save you money by investing your labor dollars more efficiently
  • Develop and execute higher levels of hospitality
  • Thus increasing guest loyalty, sales and profits

Attract Better Talent

We work to help you attract, hire, train & coach your hourly staff, managers or multi-unit managers. Whether it’s initial training for newly hired employees or M.I.T. (manager-in-training) programs for your managers or coaching for your multi-unit leaders, we will help you establish the programs and support necessary to provide your greatest resources with the tools to succeed.

SHG® works to help you understand and execute on the six fundamental areas of building Better People:

  1. Recruitment & Retention
  2. Assessment & Evaluation
  3. Compensation & Benefits
  4. Performance Management
  5. Learning & Development
  6. Succession Planning

How We Can Help You Build A Better Business?

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Business Coaching

Business Coaching is a mix of strategic planning, skill development and leadership training that helps individuals and organizations develop more rapidly and produce more sustained results.

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Business Consulting

We build the critical pieces of your business success for you. This saves you time and resources and can give your business the super-charged boost it needs in order to get to the next level.

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Training Workshops & Seminars

We can train your people on any issue – anywhere. This will help you raise the performance levels of your team and enhance their ability to lead and manage the business to higher levels of success.

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Speaking & Facilitation

We love to speak to groups & organizations about the business and we can help you work through issues by facilitating meeting(s) among employees,managers or executives.

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Latest Thinking From…How We See It

Testimonials From Wildly Happy Clients!

  • Gets Results
    “Jeffrey has an exceptional talent to cut clearly through the issues that impact business today. His communication, recommendations, and direction are clear and focused on resolving and improving the situation at hand. I highly recommend Jeffrey.” ~ Andy Swingley, Regional Manager, Applebee's
  • Immediate Impact
    “From the first day Jeffrey came into (my restaurant), he has redefined the levels of passion and drive for both my staff and my operation. He has positively affected all aspects of our business, from the dish stand to the front door." ~ Eric Metcalfe, Regional Manager, Garfield's Pubs
  • Master of the Fundamentals
    "Jeffrey is about as straightforward as they get. No nonsense, no BS, no hard sell. He just comes in and get's it done."  ~ J.R. New Mexico, Independent Multi-Unit