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Every Guest, Every Experience, Every Day
A Few Words About SHG
Welcome to the Summers Hospitality Group® website.

For over 30 years, my one goal has been to improve the condition of our clients - period. To that end, we have created some of the most powerful and innovative one-on-one Coaching and consulting solutions in the industry.

The work we are engaged in impacts the entire gamut of issues we face every day as operators of successful restaurants & hotels: from operations to marketing, from new construction to turnarounds and from executives and owners to managers and staff. Our work also spans across the multitude of segments from food trucks to QSRs's, from full-service to corporate foodservice and from hotel food and beverage to catering.

The values we use to guide our work revolve around the five fundamentals for success in our business: People, Performance, Profits, Product and Perspective. We believe mastery of these five critical areas will lead you to realize amazing success.

You could have come here in order to read one of over 800 articles on our award winning blog "How We See It" or because you are looking for answers on a specific issue or opportunity.

No matter what or why, our desire is that you make us your main source for knowledge, insight and answers into what we consider to be, the most exciting and rewarding work on the planet.

Read through the pages and if you have any questions, just contact us and we will help you realize your goals for success.

Sincerely,

Jeffrey Summers, Founder/Principal
Summers Hospitality Group®
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Author Archives: Bob Hoffman

Home · Articles Posted by Bob Hoffman
Mobile Everything Everywhere
18 Apr
By Bob Hoffman, hoffman, hotel, marketing, media, mobile, restaurant, social, Leave a comment

Mobile Everything Everywhere

The newest breed of hysterical futurists are the mobile maniacs. You can’t swing a dead QR code without hitting a dozen articles about how “mobile” is going to “change everything.”

More Facebook Marketing Failures
25 Jul
By Bob Hoffman, facebook, failure, hotel, marketing, Restaurant-Food, Leave a comment

More Facebook Marketing Failures

NPR has a podcast called Planet Money. Recently they did a show about Facebook. If you have 20 minutes I suggest you listen to it here. The show aired a few days after the Facebook IPO. They did an interesting experiment. They took a small, popular pizza place in New Orleans called Pizza Delicious that … Continue reading »

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Thought Leaders

  • Jeffrey Summers (202)
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Video of the Day

VoD

  • The Restaurant & Hospitality Daily is out! http://t.co/pqRFsDr55j ▸ Top stories today via @GaylordOpryland @scnbnc @DineOutHealthy
    6 hours ago
  • 1 tweet can make a difference. Donate 1 tweet a day to #KidsAreHeroes. I do. http://t.co/lcisqpFiU3 #DT @KidsAreHeroes
    6 hours ago
  • Budget's Last Rental Car Scheme - #BetterIdeas http://t.co/9gkYOQ3iiK
    5 hours ago
  • You'll be missed Brian!! http://t.co/l8viDfahHD
    5 hours ago
  • Becoming High Maintenance http://t.co/dF6CTJrd89 via @npdgroup
    4 hours ago
  • Marketing Your New Restaurant: Part 1 - #BetterIdeas http://t.co/hUxiInxtse
    1 hour ago
  • 20 Attributes Of Failed Operators - #BetterIdeas http://t.co/oX10VsQg01
    3 hours ago
  • The Taxman Cometh http://t.co/t5DMTS4OQ5 via @adcontrarian
    5 hours ago
  • Restaurant & Hotel Marketing: The Most Important Component - #BetterIdeas http://t.co/EsmdIzgSx5
    7 hours ago
  • Yet More Minimum Wage Questions - #BetterIdeas http://t.co/oKjaIgHOEU
    11 hours ago
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SHG Business Coaching

Coaching is professional and personal development to promote continuous growth and strength in both you and your business. It is simply the most powerful thing you can do to ensure you and your business achieve success.

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Our consulting work is aimed at helping you create consistent, long-term results for both you and your business. Utilizing our 30+ years of successful experience is the first step to achieving the kind of success you deserve.

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We can train your people on any issue – anywhere. This will help you raise the performance levels of your team and enhance their ability to lead and manage the business to higher levels of success.

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