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Every Guest, Every Experience, Every Day
A Few Words About SHG
Welcome to the Summers Hospitality Group® website.

For over 30 years, my one goal has been to improve the condition of our clients - period. To that end, we have created some of the most powerful and innovative one-on-one Coaching and consulting solutions in the industry.

The work we are engaged in impacts the entire gamut of issues we face every day as operators of successful restaurants & hotels: from operations to marketing, from new construction to turnarounds and from executives and owners to managers and staff. Our work also spans across the multitude of segments from food trucks to QSRs's, from full-service to corporate foodservice and from hotel food and beverage to catering.

The values we use to guide our work revolve around the five fundamentals for success in our business: People, Performance, Profits, Product and Perspective. We believe mastery of these five critical areas will lead you to realize amazing success.

You could have come here in order to read one of over 800 articles on our award winning blog "How We See It" or because you are looking for answers on a specific issue or opportunity.

No matter what or why, our desire is that you make us your main source for knowledge, insight and answers into what we consider to be, the most exciting and rewarding work on the planet.

Read through the pages and if you have any questions, just contact us and we will help you realize your goals for success.

Sincerely,

Jeffrey Summers, Founder/Principal
Summers Hospitality Group®
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Summers Hospitality Group
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Author Archives: Jeffrey Summers

Home · Articles Posted by Jeffrey Summers
17 Mind-Blowing Facts About People Over 50 [video]
08 May
By Jeffrey Summers, 50, demographic, hotel, marketing, over, restaurant, Leave a comment

17 Mind-Blowing Facts About People Over 50 [video]

This is the first video from Bob Hoffman over at his new shop “Type A Group”.

30 important factors for having success in our business today
02 May
By Jeffrey Summers, hotel, marketing, restaurant, success, 1 Comment

30 important factors for having success in our business today

My list of the most important factors for having success in our business today – and a few things that really tick me off!

How Facebook Graph Search Affects Your Privacy [Infographic]
01 May
By Jeffrey Summers, business, facebook, graph, hotel, privacy, restaurant, social, 1 Comment

How Facebook Graph Search Affects Your Privacy [Infographic]

Check Out This Informative Infographic From Marketo on How Facebook’s New Graph Search Will Impact Your Privacy

The 2013 Restaurant Marketing Workshops
17 Apr
By Jeffrey Summers, Branding, events, hotel, marketing, restaurant, Seminars, workshops, Leave a comment

The 2013 Restaurant Marketing Workshops

The world has been and continues to be a rapidly changing social marketplace for restaurant and hotel businesses. Guests are more demanding and more engaged in defining value for themselves – with or without your input.

08 Mar
By Jeffrey Summers, ad, campaign, foodservice, hotel, marketing, restaurant, starbucks, Leave a comment

Restaurant Marketing: Starbucks

This campaign for Starbucks new ‘Blonde Roast’ coffee, has been out for about 3 months now but just started in my market. I saw it for the first time last night and I have to tell you, I like this campaign a lot!

10 Things Really Amazing Restaurant & Hotel Employees Do
04 Mar
By Jeffrey Summers, coaching, culture, employees, hotel, restaurant, training, Leave a comment

10 Things Really Amazing Restaurant & Hotel Employees Do

Share PostEmailSHG Google+ Community

How To Fail
27 Feb
By Jeffrey Summers, Branding, business, hotel, marketing, media, restaurant, social, 1 Comment

How To Fail

Martin Wiegel: How to fail. From Golden Drum 2012 from Mitya Voskresensky Share PostEmailSHG Google+ Community

Six Traits of Really Successful Restaurant & Hotel Marketing Leaders
26 Feb
By Jeffrey Summers, hotel, leaders, marketing, restaurant, six, traits, 1 Comment

Six Traits of Really Successful Restaurant & Hotel Marketing Leaders

Successful strategic leaders — the kind who thrive in today’s uncertain environment – do six things well:

TOTD: On Education
21 Feb
By Jeffrey Summers, , Leave a comment

TOTD: On Education

The best kind of education does 2 things – 1) ignites your curiosity and enthusiasm and 2) teaches you how to educate yourself. — Shireen Dew (@ShireenDew) February 20, 2013   Share PostEmailSHG Google+ Community

“A solution can’t limit the number of people who c…
11 Feb
By Jeffrey Summers, hotel, innovation, leadership, restuarant, 1 Comment

“A solution can’t limit the number of people who c…

“A solution can’t limit the number of people who can participate in the very activity you seek to innovate.”

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How We See It

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Thought Leaders

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Video of the Day

VoD

  • Measuring Front-Line Results - #BetterIdeas http://t.co/bDU2zJOnVT
    4 hours ago
  • Advice For Students And CEOs http://t.co/9nxlQejr6o via @adcontrarian
    1 hour ago
  • Hotel Sales Social Media Extravaganza - #BetterIdeas http://t.co/FbPxVD0pNa
    18 mins ago
  • The Toughest Brand Challenge: Extending into a Value Arena - #BetterIdeas http://t.co/wVWUMZ1q9R
    4 hours ago
  • http://t.co/s1hhUbPTbd
    6 hours ago
  • Potato Scold Says Tell Me Lies, Tell Me Fat Little Lies http://t.co/P5z4Cv1geN via @consumerfreedom
    7 hours ago
  • The Restaurant & Hospitality Daily is out! http://t.co/pqRFsDr55j ▸ Top stories today via @Top10Fresh @rackedla @HawthorneHotel
    11 hours ago
  • Back by popular demand: less filler, more meat. http://t.co/Im2qmug1G7 via @TheBrandBuilder
    12 hours ago
  • 17 Restaurant & Hotel Leadership Best Practices - #BetterIdeas http://t.co/0TI11aAbnZ
    12 hours ago
  • http://t.co/lwoST9c5w7 Encourages Americans to Give to Local Oklahoma Pet Shelters to Make... http://t.co/MLfEloFwjF via @consumerfreedom
    12 hours ago
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SHG Business Coaching

Coaching is professional and personal development to promote continuous growth and strength in both you and your business. It is simply the most powerful thing you can do to ensure you and your business achieve success.

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Our consulting work is aimed at helping you create consistent, long-term results for both you and your business. Utilizing our 30+ years of successful experience is the first step to achieving the kind of success you deserve.

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We can train your people on any issue – anywhere. This will help you raise the performance levels of your team and enhance their ability to lead and manage the business to higher levels of success.

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Speaking & Facilitation

These are fun, insightful and powerful events, guaranteed to give your team lots of real world solutions that are focused on results and execution, not just the latest, greatest theories.

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