"The problems we face cannot be solved at the same level of thinking we were at when we encountered them." ~ Albert Einstein
“Our marketing was just the ’shotgun’ approach until I called Jeffrey and he helped us realize that a focused approach utilizing a real marketing plan that planned and measured results would allow us to reach our growth goals. We are actually up over 40% consistently now and continuing to grow!”
Rules Of Thumb Sep 15, 2004
What Advantage Does OpenTable Give You? Sep 20, 2009
Six Common Social Media Mistakes Made By Restaurants and Hotels Jun 29, 2010
Top 10 Reasons To Take A Sledgehammer To Your Host Stand Sep 14, 2007
How to Differentiate Your Business Sep 27, 2007
Talking today about the latest social media issues and other operational issues. We’ve received a lot of comments on the new 1-hour format. We appreciate that!
Today’s topics centered around restaurant marketing and service issues. Great conversation today!
This week our topic was Groupon and related sites and what they do to your business, as well as other restaurant marketing ideas and issues.
Listen to the show from today, 09-14-2010, as I interview special guest Dale Furtwengler about pricing and brand strategy for your restaurant or hotel.
Listen to the show from 09-07-2010 as I talk about one of the industry’s biggest problems with our attitude toward our most important resource – people.
Today’s show dealt with several industry topics that include: social media, service, hospitality, marketing, and had brand mentions of: KFC, Hilton, Red Tomato and others. Check it out in the archives for free here.
We just passed 5,363 listeners. After just a year that’s a major accomplishment to us and we thank you all for listening and participating each week. See you next Tuesday!
Great discussions about the difference between chain and independent thinking and the opportunities indies have to be aggressive in earning an increasing share of their market. Listen here for free.
Today’s show contained lots of discussion about real, organic loyalty and what it takes to create and facilitate it. We also touched on more marketing ideas and social media.
We have also revamped our show’s website http://www.Hospitality101Radio.com into an online community where you can join in the conversation during the show by being in the chat room, listen to the show’s archives and post content about the issues and topics we cover. Take a look and let us know what you think.
Another great show on current issues affecting our business. Click here to listen. [You'll notice a few technical difficulties we had during the first few minutes due to upgrades BlogTalkRadio was making at the same time - we apologize and promise it won't happen again, unless it happens again.]
Issues include:
Lots of great feedback on our last show of the decade. Give it a listen here.
