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“His leadership and accountability with (my) staff has positively influenced the morale of all employees in all departments. His commitment to ‘Delivering the Promise’ to our (staff) and our guests is unparalleled in our restaurants."
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Consider Bill Gammell’s e-book worthwhile and fun reading!
Jeffrey is a 30 year veteran of creating, operating, Coaching and consulting with successful restaurant & hotel concepts that include national, international, franchised and independent brands. He is also the president and founder of Summers Hospitality Group a full-service, national and international, Restaurant & Hospitality Coaching and consulting firm based in Fort Worth, Texas. Besides helping clients achieve success by working with them one-on-one, Jeffrey frequently speaks at and attend numerous industry events as well as at local, state and national small business groups in order to share his passion for the business of food and hospitality. You can call Jeffrey toll free at 888-9988-SHG (744) for a free consultation or email him using the form below.
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Bill Oct 1 2007 - 2:29 pm
Jeffrey,
Thanks for the link! Boy, you can learn a lot about restaurants by watching Seinfeld. You can pick up little gems like how “waitress types express derision” towards customers by discretely giving them the finger, to hiring a valet that does not have B.O. Thanks for stopping by my place!
Bill Gammell