“Jeffrey was able to accomplish a task in just 3 days, that took my staff literally 10 months to screw up!”
H.T. London2012-05-09
Full-Service/Casino
“What you have done here in just 30 days is simply amazing!”
T.J. Nevada2012-05-09
Full-Service/Entertainment
“We have been On-Site Coaching clients for months now and Jeffrey has simply raised the level of our operation each and every month. It’s been great. We’re realizing increased sales & profits through improved operations, marketing, staff Coaching and have actually had to build-out more space to accommodate the growth!”
M.M. Texas2012-05-09
QSR - Multiple Units
“His leadership and accountability with (my) staff has positively influenced the morale of all employees in all departments. His commitment to ‘Delivering the Promise’ to our (staff) and our guests is unparalleled in our restaurants."
K.S. Missouri2012-05-09
Full-Service
“In this ‘bad economy’ we are up over last year in a significant way. And last year we were open for lunch – this year we aren’t."
An organization’s culture can be defined as “What it’s like to work around here.” Its dimensions include the following:
What the organization expects from its people and how it communicates those expectations.
How the organization does its work?
Whether there are major class distinctions between employee groups (e.g. management vs. line employees) or if the work environment is more egalitarian.
How and by whom decisions are made.
How work is organized-by functions, business lines or customers.
The level of employee involvement and to what degree employees are encouraged to take risks.
Whether employees are encouraged to compete with one another or to support one another.
The meaning of success in the organization.
SOURCE: Sibson & Company Personnel Journal, April 1995, Vol. 74, No. 4, p. 32.
Jeffrey is a 30 year veteran of creating, operating, Coaching and consulting with successful restaurant & hotel concepts that include national, international, franchised and independent brands.
He is also the president and founder of Summers Hospitality Group a full-service, national and international, Restaurant & Hospitality Coaching and consulting firm based in Fort Worth, Texas. Besides helping clients achieve success by working with them one-on-one, Jeffrey frequently speaks at and attend numerous industry events as well as at local, state and national small business groups in order to share his passion for the business of food and hospitality.
You can call Jeffrey toll free at 888-9988-SHG (744) for a free consultation or email him using the form below.