Culture

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Changing Culture – Changing Rewards

An organization’s culture can be defined as “What it’s like to work around here.” Its dimensions include the following:

  • What the organization expects from its people and how it communicates those expectations.
  • How the organization does its work?
  • Whether there are major class distinctions between employee groups (e.g. management vs. line employees) or if the work environment is more egalitarian.
  • How and by whom decisions are made.
  • How work is organized-by functions, business lines or customers.
  • The level of employee involvement and to what degree employees are encouraged to take risks.
  • Whether employees are encouraged to compete with one another or to support one another.
  • The meaning of success in the organization.

SOURCE: Sibson & Company Personnel Journal, April 1995, Vol. 74, No. 4, p. 32.


About the Author

Jeffrey is a 30 year veteran of creating, operating, Coaching and consulting with successful restaurant & hotel concepts that include national, international, franchised and independent brands. He is also the president and founder of Summers Hospitality Group a full-service, national and international, Restaurant & Hospitality Coaching and consulting firm based in Fort Worth, Texas. Besides helping clients achieve success by working with them one-on-one, Jeffrey frequently speaks at and attend numerous industry events as well as at local, state and national small business groups in order to share his passion for the business of food and hospitality. You can call Jeffrey toll free at 888-9988-SHG (744) for a free consultation or email him using the form below.



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