“His leadership and accountability with (my) staff has positively influenced the morale of all employees in all departments. His commitment to ‘Delivering the Promise’ to our (staff) and our guests is unparalleled in our restaurants."
K.S. Missouri2012-05-09
Fast Food/Pizza
“Our marketing was just the ’shotgun’ approach until I called Jeffrey and he helped us realize that a focused approach utilizing a real marketing plan that planned and measured results would allow us to reach our growth goals. We are actually up over 40% consistently now and continuing to grow!”
J.R. Chicago2012-05-09
Full-Service Family Dining
“I was a couple days from signing a lease on our second location when I stopped and caught an article Jeffrey had written about “Restaurant Leases”. I was intrigued and I called him. I was so impressed, I proceeded to hire him right in the middle of the “Free Consultation” to negotiate our lease. We just signed off on the LOI (Letter of Intent) and we will have saved nearly $60,000. Obviously, I will have Jeffrey negotiate our 3rd location’s lease also!”
N.H. New York2012-05-09
Full-Service
“Jeffrey was able to accomplish a task in just 3 days, that took my staff literally 10 months to screw up!”
H.T. London2012-05-09
Full-Service/Entertainment
“We have been On-Site Coaching clients for months now and Jeffrey has simply raised the level of our operation each and every month. It’s been great. We’re realizing increased sales & profits through improved operations, marketing, staff Coaching and have actually had to build-out more space to accommodate the growth!”
What’s an event packet? An event packet is an information guide for guests who inquire about booking an event with you!
If a guest calls and asks about having their 25th wedding anniversary party in your business, having a packet you can send them – either hard copy, PDF, or both – is a neccessity to keeping you top of mind with them.
It allows;
Keeps you top of mind when your guest is making a venue decision.
Allows you to stand out from you competition.
Allows you to do a soft-sell to past guests even after they hold their event.
Adds value and professionalism for your business.
Gives you another means of communicating with you guests.
What events should you have a packet ready for? All of them! Any possible event you can host inyour restaiurant, you need to be ready with information to send an inquiring guest.
Jeffrey is a 30 year veteran of creating, operating, Coaching and consulting with successful restaurant & hotel concepts that include national, international, franchised and independent brands.
He is also the president and founder of Summers Hospitality Group a full-service, national and international, Restaurant & Hospitality Coaching and consulting firm based in Fort Worth, Texas. Besides helping clients achieve success by working with them one-on-one, Jeffrey frequently speaks at and attend numerous industry events as well as at local, state and national small business groups in order to share his passion for the business of food and hospitality.
You can call Jeffrey toll free at 888-9988-SHG (744) for a free consultation or email him using the form below.