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Who We Are

Who We Are

We are expert restaurant & hotel operators with over 300+ combined years of successful industry experience. This leads to the creation of more innovative approaches and much better results for operators and their businesses.

What We Do

We build better restaurants and hotels. Whether for operators who need help in growing their existing business or future operators who want to do it right the first time or operators who just need a little help in getting to the next level and beyond.

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Why Us

  1. We’re more experienced at doing things successfully than anyone else.
  2. We don’t use “Off-the-Shelf-Programs.
  3. We don’t just solve problems, we innovate your business.
  4. We provide complete support.

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How We Do Things

We use varied research and auditing techniques to uncover and understand the unique opportunities present in your business. From this research and analysis, we produce our recommended strategy for your businesses’ growth & long-term success.

The SHG® Process

Some of our programs have included:

  • Guest Surveys & Intelligence
  • New Business Openings
  • Concept Development
  • Strategic Planning
  • Market Audit
  • Competitive Analysis
  • Brand Management
  • Labor Audit
  • P&L Audit
  • Social Business Strategy
  • Menu Engineering & Development
  • Production Strategy
  • Retail Business
  • Hiring & Training
  • Policies & Procedures
  • Buying & Selling
  • Contract Management
  • Cost Control Analysis
  • Pricing Strategies
  • Operational Audit
  • Experience Mapping
  • Performance Review
  • Marketing Audit
  • Professional Development
  • Manager & Staff Workshops
  • Turnarounds
  • Brand Audit
  • Events & Promotions
  • Lease Negotiation & Analysis
  • Much More….Just Ask


Our powerful Coaching programs are about helping you and your business master the fundamentals. This unleashes the resources necessary to create meaningfully, differentiated value for the guest, staff & your business. No other program offers more value with an immediate impact or greater ROI.

Call Us Toll Free 888-998-8744 or Email Us Here to talk about how we can help you build a better business.

 How Can We Help You Build A Better Business?